Help Center
Welcome to the EduRachana Help Center. Find answers to frequently asked questions and guidance on using our ERP platform effectively.
1. Getting Started
To start using EduRachana, your preschool administrator will provide login credentials. Parents can register using the provided preschool code.
2. Parent Login Issues
- Make sure your preschool has added your mobile/email
- Use the same contact to log in via OTP
- Contact your preschool if you can’t log in
3. Admin Dashboard
Admins can manage student data, fee structures, send communications, view analytics, and assign roles from the dashboard.
4. Security & Access
All data is encrypted and protected via role-based access. Only authorized staff or parents can access relevant records.
5. Payments & Fees
Payments are powered by secure Indian gateways. EduRachana does not store card or UPI credentials. Receipts are auto-generated.
6. Support
Need assistance? Reach out to our support team anytime:
Email: support@edurachana.com
Phone: +91 98765 43210