Help Center

Welcome to the EduRachana Help Center. Find answers to frequently asked questions and guidance on using our ERP platform effectively.

1. Getting Started

To start using EduRachana, your preschool administrator will provide login credentials. Parents can register using the provided preschool code.

2. Parent Login Issues

  • Make sure your preschool has added your mobile/email
  • Use the same contact to log in via OTP
  • Contact your preschool if you can’t log in

3. Admin Dashboard

Admins can manage student data, fee structures, send communications, view analytics, and assign roles from the dashboard.

4. Security & Access

All data is encrypted and protected via role-based access. Only authorized staff or parents can access relevant records.

5. Payments & Fees

Payments are powered by secure Indian gateways. EduRachana does not store card or UPI credentials. Receipts are auto-generated.

6. Support

Need assistance? Reach out to our support team anytime:
Email: support@edurachana.com
Phone: +91 98765 43210

Last Updated: 15 July 2025